Tekion experienced an issue where rates and programs failed to load for multiple lenders, affecting Canadian dealers' retail operations. Users were able to work around the problem by manually calculating rates within deals. The engineering team deployed a fix after 39 minutes to restore full functionality.
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Our Engineering team is deploying a fix overnight to restore rates and programs for impacted lenders. Until functionality is fully restored, please manually calculate rates within the deal. If you require additional assistance, please contact our Support Team.
We are currently experiencing an issue where rates and programs are not loading for multiple lenders. Our engineering team is actively working to resolve this as quickly as possible.
In the meantime, a workaround is available: rates can be manually calculated within the deal.
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