Outage in Tekion
Delayed Visibility of Today’s Audit Logs
Resolved MinorIncident Report
Summary AI Generated
Tekion experienced a 17-hour incident where today's Audit Log entries were not displaying correctly across all platform components, including Parts, Accounting, Retail, Service, CRM, and Payroll. The root cause was identified and a fix was deployed, though log data required additional processing time to become fully visible. The issue was fully resolved on July 2, 2026, with all affected Audit Log entries restored.
We are aware of an issue impacting the display of todays actions in the Audit Logs. The root cause has been identified, and a fix has been deployed.
At this time, Audit Log data is still being processed, and it may take some time for todays logs to become fully available. Once processing is complete, users will be able to see todays Audit Logs as expected.
We appreciate your patience and understanding as these events are processed.
Components affected
Tekion Accounting Tekion Parts Tekion Retail Tekion Service Tekion Core Tekion Analytics Tekion CRM Tekion Payroll Tekion IntegrationsTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
23 days ago - at 07/02/2026 10:59AM
The issue affecting the display of the Audit Logs has been fixed.
All yesterday's Audit Log entries should now be visible as expected. We appreciate your patience and understanding while we worked to resolve this.
If you have any questions, please reach out to the Tekion Support Team.
MONITORING
23 days ago - at 07/01/2026 05:53PM
We are aware of an issue impacting the display of todays actions in the Audit Logs. The root cause has been identified, and a fix has been deployed.
At this time, Audit Log data is still being processed, and it may take some time for todays logs to become fully available. Once processing is complete, users will be able to see todays Audit Logs as expected.
We appreciate your patience and understanding as these events are processed.
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