Outage in Telesign

Operator Service Alert - WW Issue

Resolved Minor

October 31, 2024 - Started over 1 year ago - Lasted about 2 hours
Official incident page

Incident Report

WW Issue - affecting SMS traffic overall Start Time: 12:17 PM DPDT - 10/31/2024 End Time: Ongoing Summary: Multiple countries are currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. Telesign is engaged with the operators for updates on resolution. We'd like to apologize for any inconvenience and appreciate your patience during this service interruption. If you have any questions, please contact support@telesign.com.

Components affected

Telesign Operator Alerts

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Latest Updates ( sorted recent to last )

RESOLVED over 1 year ago - at 10/31/2024 09:38PM

WW Issue - affecting SMS traffic overall

Start Time: 12:17 PM PDT - 10/31/2024
End Time: 13:30 PM PDT - 10/31/2024

Summary:

Multiple countries are currently experiencing network issues, and this may cause a delay in the delivery of SMS messages.

Telesign is engaged with the operators for updates on resolution.
Resolved

We'd like to apologize for any inconvenience and appreciate your patience during this service interruption. If you have any questions, please contact support@telesign.com.

INVESTIGATING over 1 year ago - at 10/31/2024 07:21PM

WW Issue - affecting SMS traffic overall

Start Time: 12:17 PM DPDT - 10/31/2024
End Time: Ongoing

Summary:

Multiple countries are currently experiencing network issues, and this may cause a delay in the delivery of SMS messages.

Telesign is engaged with the operators for updates on resolution.

We'd like to apologize for any inconvenience and appreciate your patience during this service interruption. If you have any questions, please contact support@telesign.com.

Latest Telesign outages

Operator Alert - Bosnia and Herzegovina (BA) - Mobilna Srpske m:tel (218/05) - about 17 hours ago

Operator Alert - Serbia (RS) - Telekom Srbija (220/03) - about 17 hours ago

Quality degradation - Italy (IT) - Multiple Operators - 03/31/26 - about 19 hours ago

Operator Alert - Mexico (MX) - Altan Redes (334/140) - about 20 hours ago

Quality degradation - United States (US) - Small Carriers - 3/31/26 - 1 day ago

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