Outage in Telesign

Operator Alert - Philippines (PH) - Smart Communications (515/03;05;18) - 05/02/2025

Resolved Minor
May 02, 2025 - Started about 18 hours ago - Lasted about 2 hours
Official incident page

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Outage Details

Start Time: 09:39 AM PDT - 05/02/2025 End Time: Ongoing We received notification that Philippines (PH) - Smart Communications (515/03;05;18) from Philippines (PH) - is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 00988849
Latest Updates ( sorted recent to last )
RESOLVED about 16 hours ago - at 05/02/2025 06:02PM

Start Time: 09:39 AM PDT - 05/02/2025
End Time: 10:49 AM PDT - 05/02/2025

We received notification that the network issues previously reported by Philippines (PH) - Smart Communications (515/03;05;18) from Philippines (PH) have been resolved. Philippines (PH) - Smart Communications (515/03;05;18) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.

SF 00988849

INVESTIGATING about 18 hours ago - at 05/02/2025 04:43PM

Start Time: 09:39 AM PDT - 05/02/2025
End Time: Ongoing

We received notification that Philippines (PH) - Smart Communications (515/03;05;18) from Philippines (PH) - is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution.

SF 00988849

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