Outage in Telesign

Operator Alert - Saudi Arabia (SA) - MTC Saudi Arabia (Zain SA) (420/04;09;10) - 10/4/25

Resolved Major

October 04, 2025 - Started 6 months ago - Lasted about 2 hours
Official incident page

Incident Report

Start Time: 2:40PM PST - 10/4/25 End Time: Ongoing We received notification that MTC Saudi Arabia (Zain SA) from Saudi Arabia (SA) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF[ticket id]

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Latest Updates ( sorted recent to last )

RESOLVED 6 months ago - at 10/04/2025 11:22PM

Start Time: 2:40PM PST - 10/4/25
End Time: 04:20PM PST - 10/4/25

We received notification that the network issues previously reported by MTC Saudi Arabia (Zain SA) from Saudi Arabia (SA) have been resolved. MTC Saudi Arabia (Zain SA) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.

SF[ticket id]

INVESTIGATING 6 months ago - at 10/04/2025 09:42PM

Start Time: 2:40PM PST - 10/4/25
End Time: Ongoing

We received notification that MTC Saudi Arabia (Zain SA) from Saudi Arabia (SA) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution.

SF[ticket id]

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