Outage in Telesign

Chile (CL) - Multiple MNOs -10/20/25

Resolved Minor
October 20, 2025 - Started about 11 hours ago - Lasted about 5 hours
Official incident page

Incident Report

Start Time: 9:30 AM PDT - 10/20/25 End Time: Ongoing We received notification that Telefonica Movil de Chile (730/02) from Chile (CL) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01075067

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Latest Updates ( sorted recent to last )
RESOLVED about 6 hours ago - at 10/20/2025 09:40PM

Start Time: 9:30 AM PDT - 10/20/25
End Time: 2:23 PM PDT - 10/20/25

We received notification that the network issues previously reported by Multiple MNOs from Chile (CL) have been resolved. End users should no longer experience delays receiving SMS messages as all services are back to functioning properly.

SF 01075067

INVESTIGATING about 10 hours ago - at 10/20/2025 05:17PM

Start Time: 9:30 AM PDT - 10/20/25
End Time: Ongoing

We received additional notification that Multiple MNOs from Chile (CL) are currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution.

INVESTIGATING about 10 hours ago - at 10/20/2025 05:13PM

We are continuing to investigate this issue.

INVESTIGATING about 11 hours ago - at 10/20/2025 04:32PM

Start Time: 9:30 AM PDT - 10/20/25
End Time: Ongoing

We received notification that Telefonica Movil de Chile (730/02) from Chile (CL) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution.

SF 01075067

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