Outage in Telesign

Service disruption for Phone ID Porting History addon toward Colombia

Resolved Minor
October 27, 2025 - Started 3 days ago - Lasted about 18 hours
Official incident page

Incident Report

Date: 10/27/25 Start Time: 10:36 AM PDT End Time: Ongoing We received notification that Phone ID Porting History addon is currently experiencing disruption for numbers from Colombia. We will inform you once there is a resolution. We'd like to apologize for any inconvenience and appreciate your patience during this service window. If you have any questions, please contact us at support@telesign.com.

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Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 10/28/2025 01:01PM

Date: 10/27/25
Start Time: 10:36 AM PDT
End Time: 11:32 AM PDT

We received notification from our partner that previously noticed Phone ID issues affecting Porting History addon in Colombia have been resolved. End users should no longer experience delays, as all services are back to functioning properly.

If you have any questions, please contact us at support@telesign.com.

INVESTIGATING 3 days ago - at 10/27/2025 06:47PM

Date: 10/27/25
Start Time: 10:36 AM PDT
End Time: Ongoing

We received notification that Phone ID Porting History addon is currently experiencing disruption for numbers from Colombia. We will inform you once there is a resolution.

We'd like to apologize for any inconvenience and appreciate your patience during this service window.

If you have any questions, please contact us at support@telesign.com.

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