Outage in Telesign

Operator Alert - Mexico (MX) - Altan Redes (334/140

Resolved Major

November 13, 2025 - Started 5 months ago - Lasted about 9 hours
Official incident page

Incident Report

Start Time: 8:42 AM PST - 11/13/25 End Time: Ongoing We received notification that Altan Redes (334/140 from Mexico (MX) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01088079

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Latest Updates ( sorted recent to last )

RESOLVED 5 months ago - at 11/14/2025 01:17AM

Start Time: 08:42 AM PST - 11/13/25
End Time: 04:55 PM PST - 11/13/25

We received notification that the network issues previously reported by Altan Redes (334/140) from Mexico (MX) have been resolved. Altan Redes (334/140) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.

SF 01088079

INVESTIGATING 5 months ago - at 11/13/2025 04:45PM

Start Time: 8:42 AM PST - 11/13/25
End Time: Ongoing

We received notification that Altan Redes (334/140 from Mexico (MX) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution.

SF 01088079

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Operator Alert - Mexico (MX) - Altan Redes (334/140) - about 15 hours ago

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