Outage in Telesign

Operator Alert - Ecuador (EC) - Movistar (Otecel) (740/00) - 11/19/25

Resolved Minor

November 20, 2025 - Started 4 months ago - Lasted about 2 hours
Official incident page

Incident Report

Start Time: 6:28PM PST - 11/19/25 End Time: Ongoing We received notification that Movistar (Otecel) (740/00) from Ecuador (EC) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01091331

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Latest Updates ( sorted recent to last )

RESOLVED 4 months ago - at 11/20/2025 04:07AM

Start Time: 6:28PM PST - 11/19/25
End Time: 7:48PM PST - 11/19/25

We received notification that the network issues previously reported by Movistar (Otecel) (740/00) from Ecuador (EC) have been resolved. Movistar (Otecel) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.

SF 01091331

INVESTIGATING 4 months ago - at 11/20/2025 02:41AM

Start Time: 6:28PM PST - 11/19/25
End Time: Ongoing

We received notification that Movistar (Otecel) (740/00) from Ecuador (EC) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution.

SF 01091331

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