Telesign's Phone ID Contact Addon service experienced issues in the United States starting at 1:19 AM PST on May 16, 2026, causing delays in service functionality. The problem was identified as originating from a partner service and affected users in the US region. The incident lasted 59 minutes before resolution.
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Date: 05/16/2026
Start Time: 01:19 AM PST
End Time: Ongoing
We received notification from our partner that Phone ID Contact Addon is currently having issues in United States, which may cause some delays. We will inform you once there is a resolution.
We'd like to apologize for any inconvenience and appreciate your patience during this service window.
If you have any questions, please contact us at support@telesign.com.
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