Outage in Telesign
Operator Alert - Jordan (JO) - Zain (416/01)
Resolved MinorIncident Report
Summary AI Generated
Telesign's SMS delivery service experienced delays due to network issues with the Zain mobile operator in Jordan from 5:13 AM to 7:58 AM PDT on May 17, 2026. The network problems caused delays in SMS message delivery to Zain subscribers in Jordan. The operator resolved the network issues and SMS delivery returned to normal functioning after approximately 2 hours and 45 minutes.
Start Time: 5:13 AM PDT - 05/17/26
End Time: Ongoing
We received notification that Zain (416/01) from Jordan (JO) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution.
SF 01172644
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Latest Updates ( sorted recent to last )
RESOLVED
about 20 hours ago - at 05/17/2026 04:14PM
Start Time: 5:13 AM PDT - 05/17/26
End Time: 7:58 AM PDT - 05/17/26
We received notification that the network issues previously reported by Zain (416/01) from Jordan (JO) have been resolved. Zain (416/01) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.
SF 01172644
INVESTIGATING
about 24 hours ago - at 05/17/2026 12:18PM
Start Time: 5:13 AM PDT - 05/17/26
End Time: Ongoing
We received notification that Zain (416/01) from Jordan (JO) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution.
SF 01172644
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