Outage in Telesign
Operator Alert - Indonesia (ID) - Smartfren Telecom (510/09;28) - 5/16/26
Resolved MinorIncident Report
Summary AI Generated
Smartfren Telecom in Indonesia experienced network issues that caused delays in SMS message delivery for approximately 16 hours on May 16, 2026. The incident affected SMS services to Smartfren Telecom end users from 5:27 AM PDT until 9:00 PM PDT. The network issues were resolved and SMS delivery returned to normal functioning.
Start Time: 5:27AM PDT - 5/16/26
End Time: Ongoing
We received notification that Smartfren Telecom (510/09;28) from Indonesia (ID) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution.
SF 01172423
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 05/17/2026 04:41AM
Start Time: 5:27AM PDT - 5/16/26
End Time: 9:00 PM PDT - 5/16/26
We received notification that the network issues previously reported by Smartfren Telecom (510/09;28) from Indonesia (ID) have been resolved. Smartfren Telecom (510/09;28) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.
SF 01172423
INVESTIGATING
2 days ago - at 05/16/2026 12:36PM
Start Time: 5:27AM PDT - 5/16/26
End Time: Ongoing
We received notification that Smartfren Telecom (510/09;28) from Indonesia (ID) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution.
SF 01172423
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