Outage in Telesign
Operator Alert - Guatemala (GT) - Telecomunicaciones de GuatemalaS.A.(Sercom/Claro)) (704/01;03) - 7/24/26
Resolved MinorIncident Report
Summary AI Generated
Telecomunicaciones de Guatemala (Sercom/Claro) experienced network issues beginning at 1:27 AM PDT on July 24, 2026, causing SMS delivery delays for end users on that network. The incident lasted approximately 1 hour and 50 minutes before being resolved at 3:17 AM PDT. All services were restored and SMS delivery returned to normal functioning.
Start Time: 1:27 AM PDT - 7/24/26
End Time: Ongoing
We received notification that Telecomunicaciones de GuatemalaS.A.(Sercom/Claro)) (704/01;03) from Guatemala (GT) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution.
SF 01208662
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Latest Updates ( sorted recent to last )
RESOLVED
6 days ago - at 07/24/2026 12:06PM
Start Time: 1:27 AM PDT - 7/24/26
End Time: 03:17AM PDT - 07/24/2026
We received notification that the network issues previously reported by GuatemalaS.A.(Sercom/Claro)) (704/01;03) from Guatemala (GT) have been resolved. GuatemalaS.A.(Sercom/Claro)) (704/01;03) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.
SF 01208662
INVESTIGATING
6 days ago - at 07/24/2026 08:30AM
Start Time: 1:27 AM PDT - 7/24/26
End Time: Ongoing
We received notification that Telecomunicaciones de GuatemalaS.A.(Sercom/Claro)) (704/01;03) from Guatemala (GT) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution.
SF 01208662
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