Outage in Telesign

Operator Alert - Kenya (KE) - Safaricom Limited (639/02)

Resolved Minor

July 30, 2026 - Started about 9 hours ago - Lasted about 2 hours
Official incident page

Incident Report

Summary AI Generated

Safaricom Limited (639/02) in Kenya experienced network issues beginning at 11:45 PDT on July 29, 2026, causing delays in SMS message delivery. The incident lasted approximately 2.1 hours and was under investigation throughout its duration. No formal resolution was confirmed before the incident record closed.

Start Time: 11:45 PDT - 07/29/26 End Time: Ongoing We received notification that Safaricom Limited (639/02) from Kenya (KE) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01211431

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Latest Updates ( sorted recent to last )

RESOLVED about 7 hours ago - at 07/29/2026 08:58PM

Start Time: 11:45 AM PDT - 07/29/26
End Time: 12:52 PM PDT - 07/29/26

We received notification that the network issues previously reported by Safaricom Limited (639/02) from Kenya (KE) have been resolved. Safaricom Limited (639/02) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.

SF 01211431

INVESTIGATING about 9 hours ago - at 07/29/2026 06:52PM

Start Time: 11:45 PDT - 07/29/26
End Time: Ongoing

We received notification that Safaricom Limited (639/02) from Kenya (KE) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution.

SF 01211431

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