Outage in Telesign

Operator Alert - Costa Rica (CR) - Claro (712/03) - 07/24/2026

Resolved Minor

July 24, 2026 - Started 6 days ago - Lasted about 12 hours
Official incident page

Incident Report

Summary AI Generated

Claro (712/03) in Costa Rica experienced network issues that caused SMS delivery delays for approximately 11.9 hours, from 3:35 AM to 2:45 PM PDT on July 24, 2026. The incident was classified as minor and affected end users receiving SMS messages on the Claro network. The operator resolved the issues by 2:45 PM PDT, restoring normal SMS delivery.

Start Time: 03:35AM PDT - 07/24/2026 End Time: Ongoing We received notification that Claro (712/03) from Costa Rica (CR) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01208736

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Latest Updates ( sorted recent to last )

RESOLVED 5 days ago - at 07/24/2026 10:34PM

Start Time: 3:35AM PDT - 07/24/2026
End Time: 2:45 PM PDT - 07/24/2026

We received notification that the network issues previously reported by Claro (712/03) from Costa Rica (CR) have been resolved. Claro (712/03) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.

SF 01208736

INVESTIGATING 6 days ago - at 07/24/2026 10:39AM

Start Time: 03:35AM PDT - 07/24/2026
End Time: Ongoing

We received notification that Claro (712/03) from Costa Rica (CR) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution.

SF 01208736

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