Telesign experienced intermittent WhatsApp availability issues lasting approximately 1.3 hours, from 06:05 to 10:11 UTC on July 28, 2026. The disruption affected WhatsApp service delivery while network engineers worked to identify the root cause. The incident was successfully resolved, with a full root cause analysis to follow.
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Start Time: 06:05 UTC
End Time: 10:11 UTC
Dear Customers and Partners,
Our Network Engineers have identified and successfully resolved this incident. We are currently working on the root cause analysis and will provide it once available.
We sincerely apologize for the inconvenience this may have caused you.
Dear Customers and Partners,
We are currently experiencing a service disruption.
Our Network Engineers team is working to identify the root cause and implement a solution.
Once we have more information, we will make sure to update you.
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