Outage in Telesign
Operator Alert - Nigeria (NG) - Nigeria Communications Ltd (MTN) (621/30) - 09/23/26
Resolved MinorIncident Report
Summary AI Generated
**Summary:** On September 23, 2026, Telesign experienced SMS delivery delays affecting Nigeria Communications Ltd (MTN) customers in Nigeria, lasting approximately 1 hour and 40 minutes. The incident was caused by network quality degradation on the MTN Nigeria network. Services were fully restored by 12:30 PM PDT with no further impact to SMS delivery.
Start Time: 10:50am PDT - 09/23/26
End Time: Ongoing
We are currently observing a quality degradation towards Nigeria Communications Ltd (MTN) (621/30) in Nigeria (NG), which may cause delays in SMS delivery. We will inform you once the operator has come to a resolution.
SF 01241288
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 09/23/2026 08:25PM
Start Time: 10:50am PDT - 09/23/26
End Time: 12:30pm PDT - 09/23/26
Network issues previously reported for Nigeria Communications Ltd (MTN) (621/30) from Nigeria (NG) have been resolved. Nigeria Communications Ltd (MTN) (621/30) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.
SF 01241288
INVESTIGATING
4 days ago - at 09/23/2026 05:53PM
Start Time: 10:50am PDT - 09/23/26
End Time: Ongoing
We are currently observing a quality degradation towards Nigeria Communications Ltd (MTN) (621/30) in Nigeria (NG), which may cause delays in SMS delivery. We will inform you once the operator has come to a resolution.
SF 01241288
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