Outage in Telesign
Operator Alert - Indonesia (ID) - Indosat Ooredoo Hutchison (510/01;03;21;89) - 9/25/26
Resolved MinorIncident Report
Summary AI Generated
Telesign observed SMS delivery degradation affecting Indosat Ooredoo Hutchison in Indonesia beginning at 1:37AM PDT on September 25, 2026. The incident lasted approximately 2.3 hours, causing delays for end users on that network. Service was fully restored by 2:15AM PDT with all SMS delivery functioning normally.
Start Time: 1:37AM PDT - 9/25/26
End Time: Ongoing
We are currently observing a quality degradation towards Indosat Ooredoo Hutchison (510/01;03;21;89) in Indonesia (ID), which may cause delays in SMS delivery. We will inform you once the operator has come to a resolution.
SF 01242311
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 09/25/2026 11:08AM
Start Time: 1:37AM PDT - 9/25/26
End Time: 2:15AM PDT - 9/25/26
Network issues previously reported for Indosat Ooredoo Hutchison (510/01;03;21;89) in Indonesia (ID) have been resolved. Indosat Ooredoo Hutchison end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.
SF 01242311
INVESTIGATING
2 days ago - at 09/25/2026 08:52AM
Start Time: 1:37AM PDT - 9/25/26
End Time: Ongoing
We are currently observing a quality degradation towards Indosat Ooredoo Hutchison (510/01;03;21;89) in Indonesia (ID), which may cause delays in SMS delivery. We will inform you once the operator has come to a resolution.
SF 01242311
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