Outage in Telesign
Operator Service Alert - Italy (IT) - All MNO's - Quality degradation
Resolved MinorIncident Report
Summary AI Generated
**Summary:** On September 25, 2026, starting at 1:15 AM PDT, Telesign experienced a quality degradation affecting all mobile network operators in Italy, causing SMS delivery delays. The incident lasted approximately 3.7 hours, with Telesign engaging directly with operators to investigate and resolve the issue.
Issue: Operator -All Operators Quality degradation
Start Time: 01:15 AM PDT - 09/25/26
End Time: Ongoing
Summary:
We are currently observing a quality degradation towards All Operators in Italy (IT), which may cause delays in SMS delivery.
Telesign is engaged with the operators for updates on resolution.
We'd like to apologize for any inconvenience and appreciate your patience during this service interruption. If you have any questions, please contact support@telesign.com.
SF 01240364
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INVESTIGATING
2 days ago - at 09/25/2026 09:03AM
Issue: Operator -All Operators Quality degradation
Start Time: 01:15 AM PDT - 09/25/26
End Time: Ongoing
Summary:
We are currently observing a quality degradation towards All Operators in Italy (IT), which may cause delays in SMS delivery.
Telesign is engaged with the operators for updates on resolution.
We'd like to apologize for any inconvenience and appreciate your patience during this service interruption. If you have any questions, please contact support@telesign.com.
SF 01240364
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