Telnyx Outage History

Telnyx experienced a major incident affecting RCS message delivery for a subset of agents, where outbound messages were accepted but failed to deliver to recipients. The issue lasted 3.7 hours and was resolved after the root cause was identified and a fix was implemented.

Telnyx experienced delays in wireless SIM card management actions including activation, suspension, and profile changes for 32 minutes. The issue affected the Wireless Core component, causing SIM management operations to take longer than expected to process. The delays were resolved and all SIM management operations returned to normal processing times.

Telnyx experienced delays in wireless SIM card management actions including activation, suspension, and profile changes for 2.2 hours. The issue affected the Wireless Core component, causing SIM management operations to take longer than expected to process. The delays were resolved and all SIM management operations returned to normal processing speeds.

Telnyx experienced a service impairment in their me-central-1 (Dubai) region that lasted approximately 9 days. The incident was classified as minor severity and affected services in the Dubai region. The issue has been resolved as of March 11th, 2026.

Telnyx experienced an outage affecting Port In Orders that lasted approximately 2.8 hours. The service disruption prevented users from processing port-in requests during this period. The issue was resolved after implementing a fix and monitoring the results.

Telnyx experienced an elevated rate of API rejections (error code 40011) affecting outbound 10DLC messaging services. The issue caused API requests for sending 10DLC messages to be rejected at higher than normal rates. The problem was resolved after 1.2 hours when a fix was implemented and monitoring confirmed the resolution.

Telnyx experienced a 12.2-hour major incident caused by a networking issue that impacted API gateway traffic, resulting in high latency for outbound message sending and MMS sending failures. The networking problem affected multiple API endpoints including api.telnyx.com and api.telnyx.eu, preventing users from reliably sending messages through the platform. The incident was resolved after engineers identified the root cause, implemented fixes to restore traffic flow to the API gateways, and confirmed full functionality across all impacted sites.

Telnyx experienced a major audio degradation issue causing choppy and one-way audio problems for 13.3 hours. The engineering team investigated the problem and implemented a fix. The incident was resolved after a monitoring period to ensure the solution was effective.

Telnyx experienced elevated errors when communicating with AWS services, with the EU region being particularly affected. The issue lasted 12.9 hours and was classified as a minor incident. A fix was implemented and the incident was resolved after monitoring confirmed the solution was effective.

Telnyx's Programmable Wireless API experienced an outage that made the Wireless Core component unavailable for 14.5 hours. The service disruption was classified as minor and affected users' ability to access wireless functionality through the API. The issue was resolved after implementing a fix and monitoring the results.