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TelSmart Outage History

Every past TelSmart outage tracked by IsDown, with detection times, duration, and resolution details.

There were 12 TelSmart outages since March 2025. The 8 outages from the last 12 months are summarized below, with incident details, duration, and resolution information.

Major May 4, 2026

May 2026: Internet

Detected May 4, 2026 6:43 PM NZST · Resolved May 4, 2026 9:16 PM NZST · Duration about 3 hours

Minor April 23, 2026

April 2026: Hotdesk login on fixed devices

Detected Apr 23, 2026 6:40 PM NZST · Resolved Apr 23, 2026 7:03 PM NZST · Duration 23 minutes

Minor April 9, 2026

April 2026: Outgoing calls are interrupted due to a general issue at Proximus

Detected Apr 9, 2026 10:47 PM NZST · Resolved Apr 9, 2026 11:54 PM NZST · Duration about 1 hour

Minor March 27, 2026

March 2026: Incoming calls to voicemail

Detected Mar 27, 2026 2:05 AM NZDT · Resolved Mar 27, 2026 9:13 PM NZDT · Duration about 19 hours

Minor November 20, 2025

November 2025: Issue with Incoming and Outgoing Calls

Detected Nov 20, 2025 9:29 PM NZDT · Resolved Nov 21, 2025 4:12 AM NZDT · Duration about 7 hours

Minor August 29, 2025

August 2025: Ringbacktone on mobile calls

Detected Aug 29, 2025 2:23 AM NZST · Resolved Sep 4, 2025 8:08 PM NZST · Duration 7 days

Minor August 28, 2025

August 2025: Outbound calls

Detected Aug 28, 2025 6:50 PM NZST · Resolved Aug 28, 2025 7:50 PM NZST · Duration about 1 hour

Minor July 7, 2025

July 2025: Text to Speech in MyTelSmart

Detected Jul 7, 2025 10:31 PM NZST · Resolved Jul 9, 2025 12:32 AM NZST · Duration 1 day