Outage in Templafy

Service degradation: Customer Experiencing Issues Logging in West Europe (Production 1)

Resolved Major
April 24, 2024 - Started 8 months ago - Lasted about 3 hours
Official incident page

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Outage Details

We have identified an issue that affects a subset of customers and are working towards a resolution. Further updates will be posted here soon.
Components affected
Templafy User Management
Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 04/24/2024 10:46AM

The incident has been resolved, and further information will be provided in a postmortem shortly.

We apologize for the impact to affected customers.

MONITORING 8 months ago - at 04/24/2024 07:43AM

The incident has been successfully mitigated, and our team is actively monitoring the situation to ensure ongoing stability and performance. We are observing the systems to prevent any further disruptions.

IDENTIFIED 8 months ago - at 04/24/2024 07:32AM

We have identified an issue that affects a subset of customers and are working towards a resolution.
Further updates will be posted here soon.

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