Outage in Templafy

Service degradation - A subset of customers can potentially experience issues while changing space ownership

Resolved Minor
July 25, 2024 - Started 5 months ago - Lasted about 6 hours
Official incident page

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Outage Details

We have identified an issue that affects a subset of customers and are working towards a resolution. The issue occurs when admins attempt to change space ownership. The memembership change could potentially have unexpected results. Further updates will be posted here soon.
Components affected
Templafy User Management
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 07/25/2024 01:36PM

The incident has been resolved, and further information will be provided in a postmortem shortly.

We apologize for the impact to affected customers.

IDENTIFIED 5 months ago - at 07/25/2024 08:31AM

We have identified an issue that affects a subset of customers and are working towards a resolution.
The issue occurs when admins attempt to change space ownership. The memembership change could potentially have unexpected results.
Further updates will be posted here soon.

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