Outage in TestRail

Partial outage due to an overrunning maintenance task

Resolved Major
February 14, 2024 - Started 10 months ago - Lasted about 23 hours
Official incident page

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Outage Details

We're currently experiencing a partial Cloud outage which may result in error messages relating to failing API calls or attachment related nodes. We're working on the issue right now and expect to have a resolution shortly.
Components affected
TestRail Cloud
Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 02/15/2024 08:35AM

The incident has been resolved.

MONITORING 10 months ago - at 02/14/2024 06:08PM

Monitoring continues while the rate of errors continues to reduce sharply.

MONITORING 10 months ago - at 02/14/2024 12:30PM

We are continuing to monitor this issue.

MONITORING 10 months ago - at 02/14/2024 10:59AM

Customers should be seeing improvements. We will continue to monitor whilst services return to normal.

IDENTIFIED 10 months ago - at 02/14/2024 09:14AM

We're currently experiencing a partial Cloud outage which may result in error messages relating to failing API calls or attachment related nodes. We're working on the issue right now and expect to have a resolution shortly.

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