Outage in ThousandEyes

Service Degradation Affecting Multiple agents sending offline notifications while they are online

Resolved Minor
March 13, 2025 - Started about 1 month ago - Lasted about 5 hours
Official incident page

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Outage Details

We detected that since March 12 around 10:00 AM UTC, Agent Alert Notifications have been sent out while agents are active. We are actively working on resolving this.
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 03/14/2025 03:48AM

This incident has been resolved.

IDENTIFIED about 1 month ago - at 03/14/2025 01:02AM

Team has identified the potential root cause for the degradation, and is working on the resolution

IDENTIFIED about 1 month ago - at 03/13/2025 11:13PM

We detected that since March 12 around 10:00 AM UTC, Agent Alert Notifications have been sent out while agents are active. We are actively working on resolving this.

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