Business Center - Blank Page: Multiple Features

This incident has been resolved.

A fix has been implemented and all Business Center features are working as intended. We will continue to monitor for any further disruptions.

A fix has been implemented that has resolved the error causing a blank page to display for the listed features. However, users are now experiencing an issue where the page "sticks" when navigating from one impacted feature to another. Refreshing the page will also resolve this as a workaround and allow the page to load. It is recommended for mobile app users to access the Business Center on a mobile browser for the time being so that the refresh page option may be used to resolve any stuck pages.

Our team continues to investigate the root cause of this issue. As a current workaround accessing any of the impacted features and then refreshing the page will allow the page to load properly.

Current Status: Partially Operational
Discovered: 4/1/2025 9:30AM CST
Resolved:

Impacted Product: Business Center
Affected Feature: ThryvPay, Online Listings Management, TeamChat, Google Profile, Social, Reputation (reviews), Signature Requests

What does this mean for you?
Users are seeing a blank page when attempting to access the features listed above in their Business Center. Other features in the Business Center are working as intended.

Current Workaround: no current workaround

We are working diligently to resolve this issue; we will provide ongoing status updates.