Outage in Thryv

Command Center - Users May Be Unable to Connect New Facebook or Instagram Channels

Resolved Major
January 25, 2024 - Started over 1 year ago - Lasted 12 days
Official incident page

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Outage Details

We are aware of an issue affecting Facebook and Instagram connections in some accounts. Users may not be able to connect new Facebook or Instagram channels to their Inbox until it is resolved. Our team is actively investigating.
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 02/06/2024 07:08PM

This incident has now been resolved.

IDENTIFIED over 1 year ago - at 01/30/2024 02:49PM

Our engineers have identified an issue with Meta’s system causing a Facebook and Instagram service outage. We are actively working with our partners to resolve the issue.

INVESTIGATING over 1 year ago - at 01/25/2024 03:00PM

We are aware of an issue affecting Facebook and Instagram connections in some accounts. Users may not be able to connect new Facebook or Instagram channels to their Inbox until it is resolved. Our team is actively investigating.

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