Outage in Tide
Tide App unavailable
Resolved MajorIncident Report
The Tide app is currently experiencing a problem affecting Members trying to Login. The team are aware and working on this critical issue. Please bare with us, we apologise for this interruption.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
over 1 year ago - at 07/18/2024 08:56AM
We are happy that this issue is now resolved and root cause is understood and addressed.
The impact was from 09:05 until 09:31 this morning.
Thank you for your patience and understanding.
MONITORING
over 1 year ago - at 07/18/2024 08:32AM
We have restored the service and are currently monitoring to ensure the App remains stable.
INVESTIGATING
over 1 year ago - at 07/18/2024 08:27AM
The Tide app is currently experiencing a problem affecting Members trying to Login. The team are aware and working on this critical issue. Please bare with us, we apologise for this interruption.
Latest Tide outages
Card Transactions Disruption - 5 days ago
Issue: Payments - 11 days ago
Tide App issues - 20 days ago
Issue: Ordering physical cards - about 1 month ago
Issue: Post Office deposits - about 2 months ago
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