Outage in Tide

Tide App unavailable

Resolved Major
July 18, 2024 - Started 6 months ago - Lasted about 1 hour
Official incident page

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Outage Details

The Tide app is currently experiencing a problem affecting Members trying to Login. The team are aware and working on this critical issue. Please bare with us, we apologise for this interruption.
Components affected
Tide UK App
Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 07/18/2024 08:56AM

We are happy that this issue is now resolved and root cause is understood and addressed.

The impact was from 09:05 until 09:31 this morning.

Thank you for your patience and understanding.

MONITORING 6 months ago - at 07/18/2024 08:32AM

We have restored the service and are currently monitoring to ensure the App remains stable.

INVESTIGATING 6 months ago - at 07/18/2024 08:27AM

The Tide app is currently experiencing a problem affecting Members trying to Login. The team are aware and working on this critical issue. Please bare with us, we apologise for this interruption.

Latest Tide outages

Degraded performace - 2 days ago
Error - 9 days ago
Error - about 1 month ago
Inbound and 3DS Error - about 1 month ago
Payments issues - 2 months ago

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