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Outage in Tide

Technical issue with phone support

Resolved Minor
August 11, 2026 - Started 2 days ago - Lasted 1 day
Official incident page

Incident Report

We are currently experiencing an issue with the call quality of our phone support lines. We’re working to fix this issue as soon as possible, and we’ll provide an update when it’s resolved.

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Latest Updates ( sorted recent to last )
RESOLVED about 24 hours ago - at 08/12/2026 11:55AM

We experienced issues with the call quality of our phone support lines.

This has now been fixed.

Thanks for your patience while we got this sorted.

INVESTIGATING 2 days ago - at 08/11/2026 10:53AM

We are currently experiencing an issue with the call quality of our phone support lines.

We’re working to fix this issue as soon as possible, and we’ll provide an update when it’s resolved.

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