Outage in Tide
Payments delay
Resolved MinorIncident Report
We’re experiencing an issue with payments - they're being queued and will go through with a delay.
If you’ve made a payment and it’s not showing on your timeline, please don't repeat it.
We’re fixing this as quickly as we can -- apologies for any inconvenience.
If you have any questions, tap ‘Support’ in the app.
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Latest Updates ( sorted recent to last )
RESOLVED
8 days ago - at 09/25/2026 12:59PM
Resolved: Payments delay
Payments were delayed, but are now going through normally.
Thanks for giving us the time to resolve this.
INVESTIGATING
8 days ago - at 09/25/2026 12:22PM
We’re experiencing an issue with payments - they're being queued and will go through with a delay.
If you’ve made a payment and it’s not showing on your timeline, please don't repeat it.
We’re fixing this as quickly as we can -- apologies for any inconvenience.
If you have any questions, tap ‘Support’ in the app.
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