Outage in Tide
Incorrect balance display
Resolved MinorIncident Report
Some members see incorrect balances or are unable to view their transactions in the Tide app and on Tide on the web. Others aren’t able to export their transaction history.
We’re fixing this.
We’re sorry for the inconvenience and we’ll update this page when we’ve resolved the issue.
If you need to speak to us, tap ‘Support’ in the app.
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 10/30/2026 01:42PM
This incident has been resolved.
IDENTIFIED
3 days ago - at 10/30/2026 01:13PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
3 days ago - at 10/30/2026 12:46PM
Some members see incorrect balances or are unable to view their transactions in the Tide app and on Tide on the web. Others aren’t able to export their transaction history.
We’re fixing this.
We’re sorry for the inconvenience and we’ll update this page when we’ve resolved the issue.
If you need to speak to us, tap ‘Support’ in the app.
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