Outage in Tide
3DS challenges failing
Resolved MinorIncident Report
We are currently experiencing an issue affecting card payments that require 3D Secure (3DS) verification. As a result, online card payments that require security verification may fail.
We are looking into this issue and when the services are back to normal we'll update this message.
Tap 'Support' in the app if you'd like to speak to us.
Thanks for your patience.
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Latest Updates ( sorted recent to last )
RESOLVED
about 17 hours ago - at 10/06/2026 04:47PM
Online card payments requiring 3DS: fixed
We've resolved this as quickly as possible and online card payments should now be processed normally.
Once again, thank you for your patience.
INVESTIGATING
about 21 hours ago - at 10/06/2026 12:49PM
We are currently experiencing an issue affecting card payments that require 3D Secure (3DS) verification. As a result, online card payments that require security verification may fail.
We are looking into this issue and when the services are back to normal we'll update this message.
Tap 'Support' in the app if you'd like to speak to us.
Thanks for your patience.
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