Outage in Tide
Issue: Delays in onboarding new accounts
Resolved MinorIncident Report
We are seeing delays in onboarding.
We're going through any backlog as quickly as we can and we'll notify you in your app to let you know if we've got you on board.
Apologies for the inconvenience.
For urgent queries, tap 'Support' in your app and we'll help you.
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Latest Updates ( sorted recent to last )
RESOLVED
5 days ago - at 09/28/2026 03:36PM
This incident has been resolved.
IDENTIFIED
9 days ago - at 09/24/2026 02:01PM
We are seeing delays in onboarding.
We're going through any backlog as quickly as we can and we'll notify you in your app to let you know if we've got you on board.
Apologies for the inconvenience.
For urgent queries, tap 'Support' in your app and we'll help you.
Latest Tide outages
Payments delay - 8 days ago
Digital cheque deposits are failing - 15 days ago
Phone calls: temporary audio issues - 23 days ago
Phone calls audio issues - 25 days ago
Adding Money via Cards or Digital wallets - about 1 month ago
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