Outage in Tide
Error
Resolved MinorIncident Report
ClearBank’s partner - Crowdstrike, is experiencing an outage affecting some of our services.
Affected service: Digital cheque deposits are failing.
Please don’t try to deposit cheques until the Crowdstrike outage is resolved. We will continue to update this page with progress on the issue.
If you require help - tap ‘Support’ in the app.
Thank you for your patience.
Components affected
Tide Making Payments (UK)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 years ago - at 07/19/2024 03:34PM
The outage has been resolved and cheques can be deposited without any issues.
IDENTIFIED
about 2 years ago - at 07/19/2024 09:39AM
ClearBank’s partner - Crowdstrike, is experiencing an outage affecting some of our services.
Affected service: Digital cheque deposits are failing.
Please don’t try to deposit cheques until the Crowdstrike outage is resolved. We will continue to update this page with progress on the issue.
If you require help - tap ‘Support’ in the app.
Thank you for your patience.
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