Outage in Tide

Error

Resolved Minor
May 13, 2025 - Started about 1 month ago - Lasted 34 minutes
Official incident page

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Outage Details

Current issue: Members are currently unable to view card details in the Tide app. Payments are unaffected and Tide cards are working as normal. Resolution: We’re working quickly to fix this; however, we can’t yet advise when details will be available again.
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 05/13/2025 03:42PM

Card details should now be visible in the app again. We apologise for any inconvenience this may have caused.

IDENTIFIED about 1 month ago - at 05/13/2025 03:10PM

Current issue: Members are currently unable to view card details in the Tide app.

Payments are unaffected and Tide cards are working as normal.

Resolution: We’re working quickly to fix this; however, we can’t yet advise when details will be available again.

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