Outage in Tide
Failing outbound payments
Resolved MinorIncident Report
We’re experiencing issues with some of our app services including outbound and card payments.
Failed payments are not being held in a queue, so you may attempt them again. Please check back here to see when this issue has been resolved.
For urgent queries, tap ‘Support’ in the app.
We apologise for any inconvenience.
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Latest Updates ( sorted recent to last )
INVESTIGATING
6 months ago - at 10/29/2025 11:56AM
We’re experiencing issues with some of our app services including outbound and card payments.
Failed payments are not being held in a queue, so you may attempt them again. Please check back here to see when this issue has been resolved.
For urgent queries, tap ‘Support’ in the app.
We apologise for any inconvenience.
source IsDown
Possible Outage Indicated by User Reports
Reports started less than a minute before official outage was reported
Latest Tide outages
Card issues - about 23 hours ago
'Send' from the Payments tab is unavailable - 3 days ago
Some card payments are being declined - 6 days ago
Some card payments are being declined - 8 days ago
Issue: Delays in onboarding and account recovery - 11 days ago
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