Outage in Tide

Failing outbound payments

Resolved Minor
October 29, 2025 - Started 27 days ago - Lasted about 1 hour
Official incident page

Incident Report

We’re experiencing issues with some of our app services including outbound and card payments. Failed payments are not being held in a queue, so you may attempt them again. Please check back here to see when this issue has been resolved. For urgent queries, tap ‘Support’ in the app. We apologise for any inconvenience.

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Latest Updates ( sorted recent to last )
INVESTIGATING 27 days ago - at 10/29/2025 11:56AM

We’re experiencing issues with some of our app services including outbound and card payments.

Failed payments are not being held in a queue, so you may attempt them again. Please check back here to see when this issue has been resolved.

For urgent queries, tap ‘Support’ in the app.

We apologise for any inconvenience.

source IsDown Possible Outage Indicated by User Reports Reports started less than a minute before official outage was reported

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