Outage in Tide
Issue: Ordering physical cards
Resolved MinorIncident Report
You may not be able to order a new physical Tide Card right now.
We’re fixing this
Please check back here for updates – we’ll let you know as soon as we’re back to normal.
We apologise for any inconvenience this may be causing you.
For urgent queries, tap ‘Support’ in the app.
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Latest Updates ( sorted recent to last )
RESOLVED
6 months ago - at 11/06/2025 04:51PM
The issue has been resolved.
Any cards that were ordered during the downtime will be issued by our team.
We apologise for any inconvenience this may be causing you.
INVESTIGATING
6 months ago - at 11/06/2025 12:23PM
You may not be able to order a new physical Tide Card right now.
We’re fixing this
Please check back here for updates – we’ll let you know as soon as we’re back to normal.
We apologise for any inconvenience this may be causing you.
For urgent queries, tap ‘Support’ in the app.
Latest Tide outages
Card issues - about 23 hours ago
'Send' from the Payments tab is unavailable - 3 days ago
Some card payments are being declined - 6 days ago
Some card payments are being declined - 8 days ago
Issue: Delays in onboarding and account recovery - 11 days ago
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