Outage in Tide
Issue: Payments
Resolved MinorIncident Report
- Members can’t make Outbound Payments at the moment
If you’ve created a payment earlier and it’s showing as ‘Pending’ - please don't repeat it. This means it’s held in a queue and will go through with a delay.
- Inbound Payments may be delayed
We’re resolving this as quickly as possible and we’ll update this page when Outbound Payments are back to normal.
If you need urgent help, tap ‘Support’ in your app.
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 12/09/2025 03:08PM
The issue has been resolved and all Members should be able to make payments.
Thank you for your patience. We apologise for any inconvenience this may have caused.
INVESTIGATING
about 2 months ago - at 12/09/2025 12:45PM
- Members can’t make Outbound Payments at the moment
If you’ve created a payment earlier and it’s showing as ‘Pending’ - please don't repeat it. This means it’s held in a queue and will go through with a delay.
- Inbound Payments may be delayed
We’re resolving this as quickly as possible and we’ll update this page when Outbound Payments are back to normal.
If you need urgent help, tap ‘Support’ in your app.
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