Payment services issue

We've resolved the issue that affected our payment services earlier.

- Inbound payments are showing on members' timelines
- Queued outbound payments are going through

Thanks for giving us the time to fix this.

If you still need assistance, tap 'Support' in the app - we'll be there.

Some inbound payments aren’t showing on members’ timelines – they’re held in a queue, and will appear when the issue is resolved.

Some outbound payments are successfully being debited from members’ accounts, but are currently held in a queue and will be received by the recipient once this is resolved

We’re fixing this

Please check back here for updates – we’ll let you know as soon as payments are back to normal.

For urgent queries, tap ‘Support’ in the app.

We apologise for any inconvenience you’re experiencing at this time.