Outage in Tide

Cash deposits aren’t working for some members right now.

Resolved Minor

February 25, 2026 - Started 5 days ago - Lasted about 2 hours
Official incident page

Incident Report

We’re investigating the issue - check back here for updates. Thanks for your patience, and sorry for any inconvenience. For anything urgent, tap ‘Support’ in the app.

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Latest Updates ( sorted recent to last )

RESOLVED 4 days ago - at 02/25/2026 05:59PM

Cash deposits are available again

Some members experienced problems depositing cash, but this has now been sorted.

Thanks for giving us the time to fix this - now you should be able to deposit cash as usual.

IDENTIFIED 5 days ago - at 02/25/2026 05:06PM

We’re investigating the issue - check back here for updates.

Thanks for your patience, and sorry for any inconvenience.

For anything urgent, tap ‘Support’ in the app.

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