Outage in Tide

Delays in onboarding and account recovery

Resolved Minor

March 31, 2026 - Started about 21 hours ago - Lasted about 1 hour
Official incident page

Incident Report

We're experiencing an issue that's preventing some members from continuing with their application or recovering their accounts. After entering your contact details, you may see an error screen pop up. We're working to resolve this and will update this page when you can try again. Apologies for the inconvenience. If you need urgent support, email hello@tide.co and we'll help you.

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Latest Updates ( sorted recent to last )

RESOLVED about 20 hours ago - at 03/31/2026 11:58AM

We experienced an issue that prevented some members from continuing with their application or recovering their account.
We've fixed this quickly and you can continue to apply to Tide or recover your account.
Thanks for bearing with us while we were on it.
If you still need assistance, tap 'Support' in the app and tell us.

INVESTIGATING about 21 hours ago - at 03/31/2026 10:47AM

We're experiencing an issue that's preventing some members from continuing with their application or recovering their accounts.
After entering your contact details, you may see an error screen pop up.
We're working to resolve this and will update this page when you can try again.
Apologies for the inconvenience.
If you need urgent support, email hello@tide.co and we'll help you.

Latest Tide outages

Payment services issue - about 20 hours ago

Technical issue: Delays in company registration - 8 days ago

Technical issue: Company Formation - 23 days ago

Degraded Performance Affecting Home and Invoicing Tab - 27 days ago

Company registration and Confirmation Filling delay - 30 days ago

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