Outage in Tide
ATM balance issue
Resolved MinorIncident Report
We’re experiencing an issue with the balance shown for members at ATMs.
To make sure you’re seeing the correct balance for your account, use your Tide app.
We’re working on this to get it fixed, and will update you when this is resolved.
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Latest Updates ( sorted recent to last )
RESOLVED
17 days ago - at 07/01/2026 03:44PM
The issue affecting the balance shown for members at ATMs has now been resolved.
Balances displayed at ATMs should now be correct. If you continue to experience any issues, please check your balance in the Tide app or contact Support.
We apologise for any inconvenience caused and thank you for your patience.
IDENTIFIED
17 days ago - at 07/01/2026 10:15AM
We’re experiencing an issue with the balance shown for members at ATMs.
To make sure you’re seeing the correct balance for your account, use your Tide app.
We’re working on this to get it fixed, and will update you when this is resolved.
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