Outage in Tide
Some online card payments are being declined
Resolved MinorIncident Report
Some online card payments may fail even if funds are available.
Please don't retry declined transactions until we've fixed this.
ATM withdrawals are unaffected.
We're getting card payments back to normal. Thanks for your patience and we apologise for the inconvenience.
For urgent assistance, tap ‘Support’ in the app.
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 07/15/2026 08:16AM
This incident has been resolved.
IDENTIFIED
3 days ago - at 07/15/2026 07:39AM
Some online card payments may fail even if funds are available.
Please don't retry declined transactions until we've fixed this.
ATM withdrawals are unaffected.
We're getting card payments back to normal. Thanks for your patience and we apologise for the inconvenience.
For urgent assistance, tap ‘Support’ in the app.
Latest Tide outages
Delays to the joining process - 4 days ago
Issues with Online Card Payments - 16 days ago
ATM balance issue - 17 days ago
Outbound Payments are being declined - about 1 month ago
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