Outage in Tide
Failing outbound payments
Resolved MinorIncident Report
A third-party is experiencing an outage affecting some of our services, including outbound payments.
Payments made to some institutions may fail at this time, so don’t reattempt.
Please check back here to see when this issue has been resolved.
For urgent queries, tap ‘Support’ in the app.
We apologise for any inconvenience.
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Latest Updates ( sorted recent to last )
RESOLVED
8 days ago - at 07/27/2026 05:45PM
A third-party was experiencing issues, affecting transactions made from other bank accounts, including Tide, to them.
Payments to these accounts should no longer be returned and declined. You can now retry the payment.
We apologise for this impact on your Tide experience, thank you for your patience.
INVESTIGATING
8 days ago - at 07/27/2026 11:49AM
A third-party is experiencing an outage affecting some of our services, including outbound payments.
Payments made to some institutions may fail at this time, so don’t reattempt.
Please check back here to see when this issue has been resolved.
For urgent queries, tap ‘Support’ in the app.
We apologise for any inconvenience.
Latest Tide outages
Payment delays - 2 days ago
Issues with Card services - 7 days ago
Delays in joining Tide - 14 days ago
Some online card payments are being declined - 20 days ago
Delays to the joining process - 21 days ago
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