Outage in Tide
Issues with Online Card Payments
Resolved MinorIncident Report
We are currently experiencing an issue that is causing some online card payments to decline.
We’re actively working to resolve this as quickly as possible. If your payment was declined, please hold off on retrying for the moment to avoid duplicate pending charges.
Please check back here for updates as we work toward a fix. We appreciate your patience.
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Latest Updates ( sorted recent to last )
RESOLVED
16 days ago - at 07/02/2026 05:20PM
The issue affecting online card payments has now been resolved and you can continue making card payments normally.
We apologize for any inconvenience caused and thank you for your patience.
IDENTIFIED
16 days ago - at 07/02/2026 04:40PM
We are currently experiencing an issue that is causing some online card payments to decline.
We’re actively working to resolve this as quickly as possible. If your payment was declined, please hold off on retrying for the moment to avoid duplicate pending charges.
Please check back here for updates as we work toward a fix. We appreciate your patience.
Latest Tide outages
Some online card payments are being declined - 3 days ago
Delays to the joining process - 4 days ago
ATM balance issue - 17 days ago
Outbound Payments are being declined - about 1 month ago
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