Check if Tide is down, official outages, user-reported issues, and outages map.
Tide is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 98 incidents since started monitoring Tide status in April 2024. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Tide outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration |
|---|---|---|
|
Oct 29, 2025
12:23 PM GMT
|
Minor
Our payment services are currently facing some technical issues, and we’re working on resolving t...
|
about 1 hour |
|
Oct 29, 2025
11:56 AM GMT
|
Minor
We’re experiencing issues with some of our app services including outbound and card payments.
Fa...
|
about 1 hour |
|
Oct 09, 2025
12:30 PM BST
|
Minor
Outbound transfers are currently charged a fee of £10 instead of 20p.
We’ve temporarily stopped...
|
about 4 hours |
|
Sep 16, 2025
07:22 AM BST
|
Major
We're experiencing an issue that's preventing some members from logging into the Tide app.
We'r...
|
about 3 hours |
|
Aug 30, 2025
08:25 AM BST
|
Minor
We’re experiencing issues with outbound EUR & USD payments from the app.
You may use Tide on the...
|
about 3 hours |
|
Aug 28, 2025
10:03 AM BST
|
Minor
Some members may not be able to see their transaction timelines for a while.
Inbound and Outboun...
|
44 minutes |
|
Aug 12, 2025
11:38 AM BST
|
Minor
We're experiencing an outage affecting our Tide platform.
You may be unable to login or experien...
|
37 minutes |
|
Aug 01, 2025
09:07 AM BST
|
Major
At the moment you may not be able to:
Make Outbound Payments
Confirm Payees
See your Direct Debi...
|
about 2 hours |
|
Jul 29, 2025
10:43 AM BST
|
Major
We’re experiencing issues with outbound EUR & USD payments.
Failed payments are not being held i...
|
about 23 hours |
|
Jul 24, 2025
11:55 AM BST
|
Minor
Outbound and Inbound transfers are running with a delay, but will show on members' timelines once...
|
about 9 hours |
See what users are saying about Tide issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
Aki - not letting me withdraw or transfer money but the app itself says it is working fine and it is active.
Jordan - Can’t pay at retailers and can’t transfer money out but the app is working.
R - Tidal will not allow me to login. I am getting a black screen and earlier I was getting 0:500:999 error which says it about deleting things but I wasn't trying to delete anything.
Deb - Balance is not showing through. Loading error. .
Aaron - My Tide banking app is not launching .
Jonathan - Can’t transfer from my tide savings to my tide current account ( again!) .
Jeanette - Tide App - experiencing technical difficulties.
Zayn - Just signed up. The link to complete sign up in email doesn't work. When you click it, it says "We were unable to complete your request m. Please try again" can't get past this screen, wondering if I should go with a different bank..
Andrew - The app is down, can't get on it. Just blue card turning around when trying to log in. .
dave - cannot log on with my iphone banking app or laptop.
Adam - Tide app not opening - I am just receiving the card spinning icon.
Christopher - The payments arnt going through Nothing on the app is working Not very good at all when payments are due. When I am a business trying to make payments. It really needs sorting ASAP .
Josh - Can’t log into app delete app and reinstalled now can’t log into to reinstalled app. Error message .
Lisa - app down as not loading - tried login in on web browser but the QR code isnt loading either on laptop.
Martin - It wont let me login. Just the spinning card icon and back to login page.
Claudio - No Access to Bank account because the app says the mobile phone is rooted when is not and happened without reason .
sarah - accepts facial recognition but doesnt open.
oliver - Hi there, I am trying to log on to tide on my laptop via my app on my phone. It says that I am logged on but the page is not responding on the website on my laptop. .
Pawel - The app doesn't work completely .
Andy - Tide payments has been pending all day and the customer support was useless .
Sam - Unable to see account in app.
Carlton - Has logged me out of app. Try and sign in but it says to go on the magic link sent to email. No magic link sent and email is correct. Cannot get any help. And can’t access bank account .
Debrina - I am trying to access my Tide and the blue square keeps swirling but it will not bring me to the screen for the Face ID!.
Pam - Can't login. No fingerprint login or magic link via email. .
James - It doesn’t send me an email to re login to my account. I can’t pay anything as I can’t get online . Please help, fed up.
Dominic - In a loop of having to verify my email / login again, receiving an OTP, awaiting verification, and finally receiving a message "we were unable to complete your request. Please try again.".
Jose - I sent money to my personal account 3 hours ago. Still waiting… unbelievable .
Eric - Won’t let me log in just get a white screen.
Felix - I cannot login to the app to get to my account.
Derek - I can’t login, doesn’t say my credentials are incorrect though. .
IsDown aggregates scheduled maintenances for Tide. Currently, there are 1 more maintenances scheduled.
Scheduled for October 30, 2025 at 04:00 AM GMT · until 07:00 AM GMT
When: Sunday 30 October, from 4:00 am - 7:00 am What’s happening? Faster Payments are under planned maintenance: ‘Confirmation of Payee’ may be unavailable when you add new Payees or make Outbound Payments. To keep your payments secure, pleas...
| Component | Status |
|---|---|
| Making Payments (UK) | OK |
| Member Support (UK) | OK |
| New Member Sign-up (UK) | OK |
| UK Tide App | OK |
| UK Tide on the Web | OK |
UK-based digital banking service for businesses, offering account management via app and web, payment services, and dedicated member support.
Monitoring Tide since April 2024
Tracking 5 Tide services and regions
25 incidents in 2025
IsDown is a status page aggregator that monitors if Tide and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when Tide, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.
Every few minutes we go to the status page of Tide (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of Tide's 5 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.
Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Tide and other services.
IsDown checks Tide official status page for major/minor outages or downtimes. A major outage is when Tide experiences a critical issue that severely affects one or more services/regions. A minor incident is when Tide experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Tide outage, we send you an alert and update your dashboard and status page.
Tide and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in Tide status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Tide publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Tide and all their 5 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Tide but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.
Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.
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Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Tide and other services.
Start Monitoring for Free
IsDown integrates with 20+ tools. Connect the status of Tide and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.
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Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Tide down?'
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While Downdetector relies on user-submitted reports to detect Tide outages, IsDown monitors Tide's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:
| Features |
|
Downdetector |
|---|---|---|
| Official Tide status page monitoring with real-time incident details. | ||
| Monitor 4,522+ services including Tide in a single dashboard. | ||
| Instant Tide outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring of Tide official status and user-reported issues. | ||
| Maintenance feed for Tide | ||
| Granular alerts filtering by Tide components and regions. |
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Tide isn't down. You can check Tide status and incident details on the top of the page. IsDown continuously monitors Tide official status page every few minutes. In the last 24 hours, there were 3 outages reported.
Tide is currently operational. You can check Tide status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Tide being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Tide official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Tide last outage was on October 29, 2025 with the title "Faster Payments and card payments disruption"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Tide and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Tide is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Tide's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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