Roles Management Incident

Our Roles services have fully normalized. We will continue to monitor closely and update this page if anything changes. If you are still experiencing any issues please contact us via email at prosupport@tigerconnect.com.

Roles opt in/out has started to normalize. TigerConnect continues to closely monitor and will update once the issue has been fully resolved.

We are seeing issues with users being unable to opt in/ out of Roles and the associated connected effects of that issue. We are investigating and will post an update with more information or in an hour.

TigerConnect continues working to fix the opt in/out issue affecting all Roles. This is affecting both manual and scheduled Roles. Another update will be provided in one hour.

TigerConnect continues working to resolve the opt in/out of Roles issue. Another update will be provided in one hour.

Users may experience an error message when attempting to opt in/out of Roles. TigerConnect is working to fix all Roles related issues. Another update will be provided in one hour.