Outage in Togetherwork
[SEV-3] Settlement/Comprehensive File Delay
Resolved MinorIncident Report
Some comprehensive reports and merchant settlement files will not be available by 9:00 a.m. eastern this morning. We will send an update as soon as we have more information and when the files are available.
Components affected
Togetherwork File Import Process - External Togetherwork File Import Process - Internal
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Latest Updates ( sorted recent to last )
RESOLVED
5 months ago - at 05/20/2025 04:32PM
All comprehensive reports and merchant settlement files are now available. This incident is resolved.
INVESTIGATING
5 months ago - at 05/20/2025 12:36PM
Some comprehensive reports and merchant settlement files will not be available by 9:00 a.m. eastern this morning. We will send an update as soon as we have more information and when the files are available.
Latest Togetherwork outages
[SEV-3] Intermittent Processing Issues - 1 day ago
[SEV-3] Settlement File Delay - 9 days ago
[SEV-3] Settlement/Comprehensive File Delay - 26 days ago
[SEV-3] Settlement/Comprehensive File Delay - 27 days ago
[SEV-3] ProPay Canada Direct - Issues with Refunds and Credit Card Settlements - about 1 month ago
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