Outage in Togetherwork
[SEV-3] Settlement File Delay
Resolved Minor
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Outage Details
Some regular settlement files will not be available by 9:00 a.m. eastern this morning We will send an update as soon as we have more information and when the files are available.
All comprehensive reports and merchant settlement files are ready to go.
Components affected
Togetherwork File Import Process - External Togetherwork File Import Process - InternalLatest Updates ( sorted recent to last )
RESOLVED
16 days ago - at 05/21/2025 06:44PM
All comprehensive reports, regular settlement files and merchant settlement files (except for OmegaFi's regular settlement file) are now available. We are actively working with ProPay to retrieve the one missing file for OmegaFi. This incident is resolved.
INVESTIGATING
16 days ago - at 05/21/2025 12:55PM
Some regular settlement files will not be available by 9:00 a.m. eastern this morning We will send an update as soon as we have more information and when the files are available.
All comprehensive reports and merchant settlement files are ready to go.
Latest Togetherwork outages
[SEV-3] Settlement/Comprehensive File Delay - 17 days ago
[SEV-3] Settlement/Comprehensive File Delay - 27 days ago
[SEV-3] Settlement File Delay - about 2 months ago
[SEV-3] Settlement File Delay - 2 months ago
[SEV-3] Settlement/Comprehensive File Delay - 3/9/2025 - 3 months ago
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