Outage in Togetherwork
[SEV-3] Togetherpay Sandbox/Integration Unavailable
Resolved MajorIncident Report
Both sandbox and integration are currently unavailable. ProPay informed us they will be down until they are able to apply necessary security updates - ETA unknown.
As soon as we have more information and/or when the environments are back up and running, we will let you know.
Components affected
Togetherwork Integration Test Environment Togetherwork Sandbox Test Environment Togetherwork ProPay Testing Environments
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Latest Updates ( sorted recent to last )
RESOLVED
3 months ago - at 07/14/2025 07:22PM
ProPay concluded their maintenance - both sandbox and integration are now available. This incident is resolved.
MONITORING
3 months ago - at 07/14/2025 05:41PM
Both sandbox and integration are currently unavailable. ProPay informed us they will be down until they are able to apply necessary security updates - ETA unknown.
As soon as we have more information and/or when the environments are back up and running, we will let you know.
Latest Togetherwork outages
[SEV-3] Intermittent Processing Issues - about 23 hours ago
[SEV-3] Settlement File Delay - 9 days ago
[SEV-3] Settlement/Comprehensive File Delay - 26 days ago
[SEV-3] Settlement/Comprehensive File Delay - 27 days ago
[SEV-3] ProPay Canada Direct - Issues with Refunds and Credit Card Settlements - about 1 month ago
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